Player Safety First

Play Smart.
Stay in Control.

At fellbet, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. Our responsible gaming programme is built around the needs of Filipino players, with practical tools and clear guidance to help you stay in control at every step.

⚠️ Gambling is addictive. Know when to stop.

This is not just a tagline — it is a commitment. fellbet takes problem gambling seriously and provides every registered player with free, easy-to-use tools to manage their gaming activity. For players 21 years and above only, in compliance with Philippine gambling regulations.

Responsible Gaming Tools

Your Safety Toolkit on fellbet

Every fellbet account comes with a full suite of responsible gaming controls — available 24/7, free of charge, and effective immediately upon activation. Here is what you have access to.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your fellbet account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.

Loss Limits

Define the maximum amount you are comfortable losing within a set period. When your net losses reach the limit you have chosen, fellbet will automatically restrict further play for the remainder of that period — giving you a built-in financial safety net.

Session Time Limits

Choose how long each gaming session can last. When your session timer runs out, fellbet will display a reminder and, if you have set a hard limit, automatically log you out. This is especially useful for players who lose track of time during live dealer games or slots.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended — you cannot log in, deposit, or place bets. The cooling-off period cannot be reversed once activated.

Self-Exclusion

For players who need a longer break or wish to stop gambling entirely, fellbet offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion is processed immediately and cannot be reversed during the exclusion period.

Reality Check Reminders

Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay aware of your activity without interrupting your game unnecessarily.

How to access your tools: All responsible gaming controls are available in your fellbet account settings under the "Responsible Gaming" tab. You can also contact our 24/7 support team via live chat to activate any tool immediately on your behalf.

Age Restriction

Strictly 21 Years and Above

Under Philippine gambling regulations and PAGCOR licensing requirements, participation in online casino gaming is strictly limited to individuals who are 21 years of age or older . This is not a suggestion — it is a legal requirement that fellbet enforces strictly.

During registration, every new fellbet player must confirm their age and submit valid government-issued identification for KYC (Know Your Customer) verification. Accepted IDs include Philippine passport, SSS/GSIS card, driver's licence, PhilSys national ID, and PRC ID. Accounts that cannot be verified as 21+ are permanently closed and any funds are returned.

fellbet also employs automated systems to flag accounts where gameplay patterns or submitted documents suggest the player may be underage. Any such account is immediately suspended pending manual review by our compliance team.

If you suspect that a minor is using the fellbet platform — including a family member or someone in your household — please contact our support team immediately at [email protected] so we can investigate and take action.

Parental Controls: If you share a device with minors, we strongly recommend enabling device-level parental controls and ensuring your fellbet account is protected by a strong, unique password that minors cannot access.

21+
Age Verification Checklist
Valid government-issued photo ID
Date of birth confirmation at sign-up
KYC document review by compliance team
Automated underage detection systems
Immediate suspension for non-compliance
Know the Warning Signs

Is Gambling Becoming a Problem?

Problem gambling can affect anyone — from casual players in Quezon City to regular bettors in Cebu or Davao. The key is recognising the warning signs early, before gambling starts to affect your finances, relationships, and mental health.

fellbet encourages all players to regularly check in with themselves using the list on the right. If you identify with three or more of these signs, we strongly recommend activating a cooling-off period or self-exclusion, and reaching out to a professional support service.

Remember: Gambling is addictive. Know when to stop. There is no shame in asking for help — it is the smartest move you can make.

PAGCOR-Regulated Platform
Warning Signs Checklist
Chasing losses — Continuing to gamble in an attempt to win back money you have already lost, often leading to even bigger losses.
Gambling with money you cannot afford to lose — Using funds meant for rent, bills, groceries, or other essential expenses to fund gambling activity.
Hiding gambling from family or friends — Feeling the need to lie about how much time or money you spend on gambling.
Inability to stop — Feeling restless, irritable, or anxious when you try to cut back or stop gambling.
Neglecting responsibilities — Missing work, school, or family commitments because of gambling, or spending excessive time thinking about your next bet.
Borrowing money to gamble — Taking out loans, borrowing from family or friends, or using credit to fund gambling sessions.
Gambling as an escape — Using gambling to cope with stress, depression, anxiety, or other emotional difficulties rather than as entertainment.
Healthy Habits

Tips for Responsible Play

Whether you are a new player or a seasoned bettor, these practical tips will help you keep gaming fun and within healthy boundaries.

01
Set a budget before you play

Decide on a fixed amount in Philippine Peso (₱) that you are comfortable spending before you open the fellbet platform. Treat it like an entertainment expense — once it is gone, the session is over.

02
Never chase your losses

A losing streak is part of gambling. Trying to win back losses by betting more is one of the most common paths to problem gambling. Accept losses as the cost of entertainment and move on.

03
Take regular breaks

Step away from the screen every hour. Use fellbet's session time reminders to prompt you. A short break helps you reassess your session with a clear head rather than in the heat of the moment.

04
Gamble sober and alert

Avoid gambling when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair judgement and make it harder to stick to your budget and time limits.

05
Keep gambling in perspective

Gaming on fellbet should be one of many leisure activities in your life — not the main one. Maintain balance with family time, hobbies, exercise, and social activities outside of gaming.

06
Use your account tools proactively

Do not wait until gambling becomes a problem to use fellbet's responsible gaming tools. Set deposit limits and session timers from day one — they are there to help you enjoy the platform sustainably.

Self-Exclusion

How to Self-Exclude on fellbet

Self-exclusion is the most powerful responsible gaming tool available on the fellbet platform. When you self-exclude, your account is immediately and completely suspended for the duration you choose. You will not be able to log in, deposit, or place any bets during this period.

fellbet offers the following self-exclusion durations: 6 months, 1 year, 3 years, or permanent exclusion. All self-exclusions are processed immediately and cannot be reversed or shortened once activated — this is by design, to protect you during a vulnerable period.

During your self-exclusion, fellbet will also suppress all marketing communications to your registered email and mobile number. Any balance remaining in your account at the time of exclusion will be held securely and returned to you upon verified request after the exclusion period ends.

Need help right now? Contact our support team via live chat and say "I need to self-exclude." Our team will process your request immediately, no questions asked.

How to Activate Self-Exclusion
1
Log in to your fellbet account

Access your account via the fellbet Login page. Make sure you are using your registered email address and password.

2
Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

Navigate to the "Responsible Gaming" tab within your account settings. All your safety tools are listed here in one place.

4
Choose "Self-Exclusion" and select your duration

Select the self-exclusion option and choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation notice carefully.

5
Confirm your request

Confirm your self-exclusion by entering your account password. Your exclusion takes effect immediately. You will receive a confirmation email to your registered address.

Get Help

You Are Not Alone

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness.

PAGCOR Responsible Gaming Hotline

PAGCOR operates a dedicated responsible gaming programme for Filipino players. If you are experiencing gambling-related difficulties, PAGCOR's support channels can connect you with appropriate resources and counselling services.

Contact PAGCOR directly via their official website for current hotline details.
National Center for Mental Health (NCMH)

The NCMH provides mental health services across the Philippines, including support for behavioural addictions such as problem gambling. Services are available to Filipinos nationwide, with facilities in Metro Manila and regional centres.

NCMH Crisis Hotline: 1553 (available 24/7)
Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly across the Philippines.

Search "Gamblers Anonymous Philippines" for meeting schedules near you.

Remember: Gambling is addictive. Know when to stop. If gambling is no longer fun and is causing harm to you or your loved ones, please use fellbet's self-exclusion tools and seek professional support. Your wellbeing matters more than any game.

Play Responsibly

Enjoy fellbet — Within Your Limits

Gaming on fellbet should always be a source of entertainment, not stress. Set your limits, use your tools, and play with confidence knowing that fellbet has your back. For players 21 years and above only.

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⚠️ Gambling is addictive. Know when to stop. For players 21 years and above only.